Last Updated April 4, 2018
Rely Medical Supply, LLC, ("we," "our" or "us") owns, operates and maintains the www.relymedical.com website ("website," "site"). This policy describes the information we collect through the website and how we use it, how we protect it, the circumstances in which we may share it and the choices you can make about your information.
Information Collection, Use and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
We will use your information to respond to you, regarding the reason you contacted us. From time-to-time we may share your information with a third party outside of our organization in order to fulfill your request, e.g. to ship and order and/or to contact you regarding contest or survey participation. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level).
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products, or services.
Your access to and control over information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information online. Only employees who meed the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expresses interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.
We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
We use "cookies" on this site. A cookie is a piece of data stores on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, then we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Rely Medical Supply, LLC
1045 Westgate Drive, Suite 50
St. Paul, MN 55114
Phone: (888) 529-2308 / FAX: (888) 838-0403
Hours: Monday - Friday: 8:00 a.m. - 5:00 p.m. Central Standard Time
Closed weekends and holidays.